casino cricket's commitment to responsible gaming
When gaming shifts from a source of enjoyment to a source of stress, it is time to stop. casino cricket believes that playing safely and mindfully is the only way to truly enjoy it.
Age limit and our commitment
All betting and casino activities at casino cricket are exclusively for individuals aged 21 or above. This is not just a rule — it is part of our responsibility.
No one under the age of 21 may open an account or place bets on this platform. We collect the necessary information to verify age. Family members can contact us to protect against access by any underage individual. Age-related guidelines are detailed in our Terms and Conditions.
- We verify the age and identity of every user and immediately close accounts belonging to underage individuals.
- We keep users in control through tools like session time limits, deposit limits, and self-exclusion.
- We are here for any concern through 24/7 live chat and email support in both Bangla and English.
- When suspicious or risky playing patterns are detected, we proactively reach out.
- Gaming is always presented as entertainment — not as a source of income or a way to recover losses.
Tools to keep yourself in control
casino cricket gives you full control over your gaming. Using these tools, you can decide for yourself how much you play and when to take a break.
Deposit Limit
Set a maximum cap on your daily, weekly, or monthly deposits. Reducing the limit takes effect immediately; increasing it requires a set waiting period.
Session Time Limit
Set the maximum time you spend playing in one sitting. Once the set time is up, the platform automatically gives you the option to end your session.
Cooling-Off Period
If you want to take a break for a few days, you can temporarily suspend your account for anywhere from 24 hours up to 30 days.
Bet Amount Limit
Decide in advance the maximum amount you will place on each bet. This reduces the chance of placing large impulsive bets.
Loss Limit
Set how much you can lose within a given period before play stops. Once the limit is reached, your account automatically ends the session.
Self-Exclusion
If you feel you need a longer break, activate self-exclusion — from 3 months up to a permanent account closure. This request cannot be reversed.
To activate or change any of these tools, contact the casino cricket support team via 24/7 live chat or email.
Recognise the warning signs
There are some common signs that gambling may be becoming a problem. If you notice these in yourself or someone you know, consider seeking help.
Chasing losses
Repeatedly placing bets to win back lost money — this is a familiar cycle of problem gambling.
Spending essential money
Using money meant for rent, food, or a child's education for betting is a cause for concern.
Hiding from family
Keeping the amount you play or your losses secret from family or friends.
Emotional unease
Feeling uncomfortable, anxious, or irritable when not playing is a sign of problematic dependence.
Spending more time than planned
Hours passing by with 'just a little more' is a sign of losing control.
Withdrawing from relationships
Spending less time with family and friends and prioritising gaming above everything else.
Ask yourself
Take a moment to think about the questions below. These are not a professional diagnosis — but they can help you understand your own situation.
- In the past month, have you ever gone back to play the next day to try to win back money you lost?
- Have you tried to stop playing but were unable to?
- Has a family member or someone close to you ever expressed concern about your gambling?
- Are you playing more to relieve stress or escape loneliness rather than for entertainment?
- Have you ever gone beyond your set budget while playing?
If most of your answers are 'yes', it is time to seek help. Both our support team and professional counselling are available for you.
Where to get help
You do not have to face the problem alone. Besides casino cricket's own support, you can get help from family and professional counselling.
casino cricket Live Chat and Email
Our support team is available 24/7 in Bangla and English via live chat and email. Whether it is a deposit limit, self-exclusion, or closing your account — we will help you right away.
Email: [email protected]
Family and Loved Ones
Talk to a family member or a trusted friend. Bringing the problem into the open makes finding a solution much easier. They can help you set limits or keep your account closed.
Professional Counselling
Mental health services in Bangladesh are becoming more accessible. An experienced psychologist or counsellor can provide effective support for behavioural issues. These services are available at local government hospitals and private organisations.
Under our Privacy Policy, any information you share when seeking help is completely confidential and secure. casino cricket never shares details of your personal situation with third parties.
The principles of responsible gaming
At casino cricket, we always view gaming as a form of entertainment. Whether it is cricket betting or slots, the key message is the same: enjoy it within your limits. Never bet money whose loss would cause problems in your daily life.
Our FAQ section has detailed questions and answers on responsible gaming, setting limits, and account management. If you have any doubts, speak directly with our support team.
Remember — the outcome of any game is never certain. Experience or strategy does not help avoid losses in the long run. Every bet is determined independently and at random.
- Set a budget before you play and stick to it.
- Avoid placing bigger bets to chase losses.
- Take regular breaks — step away during sessions, eat, spend time with family.
- Do not place bets while under the influence of alcohol or when tired.
- Withdraw your winnings to a bank or mobile banking account — do not put it all back into bets.
- Never bet with borrowed money or with someone else's funds.
Common Questions and Answers
Here are the most frequently asked questions about responsible gaming.