casino cricket Privacy Policy
Your personal information is completely secure with us. This policy explains in detail what information we collect, how we use it, and the conditions under which we share it with third parties.
1. Introduction and Scope
casino cricket places the highest importance on the privacy of its members. This Privacy Policy ("Policy") describes in detail how your personal information is collected and processed when you use the casino cricket website and its related services.
This policy applies to all registered members, prospective users, and visitors of casino cricket. By continuing to use the site, you are considered to have agreed to all the terms of this policy. To learn about other terms and conditions for registration and use of our services, please read our Terms and Conditions page.
2. What Information We Collect
2.1 Information Provided at Registration
When creating an account, you provide the following information:
- Full name and date of birth (for age verification — service is available for those aged 21+)
- Mobile number and email address
- Password and security-related information
- Payment information: details required for bKash, Nagad, Rocket, or bank transfer
2.2 Automatically Collected Information
Some information is collected automatically when you visit the site. This includes:
- IP address and device type
- Browser and operating system information
- Pages visited, session duration, and click patterns
- Information from cookies and similar tracking technologies
2.3 Identity Verification Information
For account verification and secure transactions, we may request a copy of your national ID or similar government-issued document. This information is used solely for the purpose of confirming your identity.
3. Purpose of Data Use
The information collected is used for the following purposes:
- Account management, login security, and identity verification
- Processing deposit and withdrawal transactions
- Providing bonuses, promotions, and VIP benefits
- Providing customer support (via live chat and email)
- Fraud prevention and security monitoring
- Improving service quality and resolving technical issues
- Sending relevant offers to users who have given consent
We never sell or transfer your personal information for compensation. To learn more about how information is used in responsible gaming practices, visit our Responsible Gaming page.
4. Data Storage and Security
casino cricket uses industry-standard security measures to keep your information safe. In particular:
- All data transmissions are secured through SSL (Secure Socket Layer) encryption
- Financial information is stored in encrypted databases
- System access is restricted to authorized personnel only
- Regular security audits are conducted
We retain your information for as long as your account is active and as long as required by applicable legal obligations. Even after an account is closed, certain information may be retained for a specific period to meet legal requirements.
5. Sharing Information with Third Parties
casino cricket may share information with third parties in the following limited circumstances:
5.1 Service Providers
Trusted third parties may be needed to help operate our services — such as payment processors (bKash, Nagad, Rocket, or banks), technology infrastructure providers, and fraud prevention specialists. These partners are bound by strict confidentiality agreements and use information only for limited purposes in accordance with our instructions.
5.2 Legal Requirements
Certain information may need to be disclosed to comply with court orders, legitimate requests from government authorities, or applicable legal obligations. In such cases, we provide only the minimum information necessary.
5.3 Business Changes
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify you in advance.
6. Cookies and Tracking Technologies
Cookies are used on the casino cricket website. Cookies are small files stored in your browser that retain information about your visit. We use the following types of cookies:
- Essential cookies: For managing login state and sessions; the site will not function properly without these
- Functional cookies: To remember your preferences and settings
- Analytics cookies: To monitor traffic patterns and site performance
You can reject non-essential cookies by changing your browser settings. However, this may limit some features of the site.
7. Your Rights
As a registered member of casino cricket, you have the following rights:
- Right of access: You may request to know what information we hold about you
- Right to rectification: You may request that incorrect or outdated information be updated
- Right to erasure: In certain circumstances, you may request that your information be deleted, provided there is no legal obligation to retain it
- Right to restrict processing: In some cases, you may object to the processing of your information
- Right to opt out of marketing: You may request to stop receiving promotional communications at any time
To exercise these rights, please contact our customer support team. We provide support in both Bengali and English, 24 hours a day.
8. Protection of Minors' Information
casino cricket is intended only for individuals aged 21 and above. We do not knowingly collect any personal information from minors. If we become aware that a user is under 21, that account will be immediately closed and the associated information will be deleted. For detailed information about age requirements and answers to common questions before you start using the site, visit our FAQ page.
9. Links to External Websites
The casino cricket website may occasionally reference third-party websites. We are not responsible for the privacy policies or content of those sites. You are advised to read their own privacy policies before accessing any external site.
10. Changes to the Policy
casino cricket reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you via your registered email or through a site notification. Continued use of the site after any changes is considered acceptance of the updated policy.
To learn more about our operations and standards, please read our About Us page.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our customer support team:
Email: [email protected]
Live Chat: 24/7 direct support (in Bengali and English)